All our products are thoroughly checked by us. However, if you received any product with manufacturing defect you can return it to us for a full refund within 48 hours of the date of delivery of the product. Following are the conditions for authorization of return request:
- Delivery of wrong product (wrong color/size/quantity)
- Damaged product (Manufacturing defect)
Please note that we do not authorize a return request apart from the conditions mentioned above and after 48 hours of delivery.
Following is the procedure for return:
Within 48 hours of delivery of the anjusrajputiposhak.com Product to you – Take a photograph of the product and email it to us at [email protected] with a valid reason (damage, wrong product) for returning the product. Please note that sending a photograph of the product is a mandatory requirement for return request, without which we would not be able to accept any return request. We would not be able to take any return/replacement requests after 48 hours of delivery.
1. Within 24 hours of receipt of your email – We would generate return pickup of your order. You have to pack the product in its original brand packaging. Kindly make sure that the box is not making any sound when shaken. Please ensure that the product is in unused and original condition which includes all price tags, labels, accessories, original packing and the invoice along with the product.
2. The courier boy will contact you and pickup the parcel within 1-2 days
3. In case of exchange product of the same design and for the same amount as the original purchase, no additional delivery or handling costs will be charged.
4. Once we have received the returned shipment, we would immediately inform you and start processing your request. The amount you have paid for the order will be refunded to you within 7 business days. from receipt of the product back in our warehouse
Please note that in case of a return of an order which has been paid through COD (Cash on Delivery), we will give you anjusrajputiposhak.com’s gift coupon for the same amount as of the order, which can be used in the next one year to buy any product of your choice from our website. In case of pre-paid orders, return amount will be credited in same account which was used to pay for order. For example, if the customer used UPI to pay, the refund will reflect in their UPI after 72 hours. If the customer used credit card to pay, the refund will reflect in their credit card after 72 hours.
To cancel the order you have placed on our website, simply call us on our helpline +91-9413106843 or send us an email at [email protected] Kindly note the orders which are already shipped cannot be cancelled.
Further, we reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason without giving any prior notice. This shall be regardless of whether the order has been confirmed and/ or payment been received. For the order which has been cancelled, if the payment is already received by us, the full amount will be refunded to you in 7 working days.
Contact us at [email protected].com for questions related to refunds and returns.